Delivering measurable outcomes that matter.

Every day, caregivers among the independent operating affiliates of the Ensign Group have the privilege of serving thousands of residents who depend on the skilled nursing, rehabilitation, post-acute, and assisted living services they provide.

Commitment to Quality

Every resident deserves compassionate care, clinical excellence, and a nurturing and supportive environment. Ensign’s affiliates are dedicated to delivering leading outcomes and enhancing the lives of those they serve. Teams work hard every day to enhance the resident experience and share best practices for the benefit of the communities they serve.

More than 80% of Ensign-affiliated operations are rated 4 or 5 stars for quality measures by CMS.*

Clinical Excellence

Interdisciplinary care teams leverage collaborative, data-driven, evidence-based care practices.

CMS QUALITY MEASURE


23%

Better than the state average**

Accountability & Compliance

Committed to operating with integrity and complying with regulatory, ethical, and professional standards.

CMS CYCLE 1 SURVEY INSPECTIONS


18%

Better than state average**

Better Medication Management

Affiliates outperform the national average on the use of antipsychotic medications, reflecting our commitment to reducing unnecessary medication use.

USE OF ANTIPSYCHOTIC MEDICATION


34%

Less than the national average**

Dedicated Leaders & Caregivers

Administrator and nursing turnover is lower than state averages, providing consistent leadership, and operational stability while supporting continuity of care and stronger resident relationships.

WE RETAIN ADMINISTRATORS


46%

Better than the state averages**

WE RETAIN OUR REGISTERED NURSES


8%

Better than the state averages**

ADMINISTRATORS IN TRAINING


54

Average # through last year

Therapy That Works

Innovative physical, occupational, and speech therapy programs are in place and focused on restoring function, increasing independence, and improving quality of life.

NUMBER OF RESIDENTS WHO IMPROVE THEIR FUNCTIONAL ABILITIES


27%

Better than the national average**

RESIDENT FALL RATES


20%

Less than the national average**

Resident-Centered Care

Team members work closely with residents to develop individualized care plans that support overall well-being and help them recover successfully.

LONG-STAY RESIDENTS GO TO OUTPATIENT EMERGENCY DEPARTMENTS


24%

Less than the national average**

SHORT-STAY RESIDENTS GO TO OUTPATIENT EMERGENCY DEPARTMENTS


18%

Less than the national average**

SUPERIOR REHOSPITALIZATION RATES


15%

Outperform the national average by**

Community & Family Partnership

Affiliates are deeply invested in building trusted partnerships with local hospitals, physicians, health systems, and other healthcare providers. Led by teams who live and work in the communities they serve, the affiliated facilities collaborate closely with referral partners to support successful transitions across the care continuum and help patients achieve better outcomes. 

*Data from CMS Care Compare, Five-Star Quality Rating System as of June 2026.
**Percentage as compared to same facilities. CMS Care Compare Data as of June 2026.


X

Raising the Standard of Care

Acquired 2023
Graduated SFF 2024

The Reserve represents a remarkable turnaround story. Prior to its acquisition by Ensign affiliates, the facility had been designated a CMS Special Focus Facility and faced significant regulatory challenges, including Immediate Jeopardy findings in 2023. Since then, management has implemented meaningful improvements, resulting in deficiency-free surveys, strong quality outcomes, and a 5-star CMS overall rating.

CMS Overall Rating




CMS Health Inspection Rating




CMS Quality Measures Rating




Zero-deficiency surveys in a row
3
Occupancy growth since acquisition
+45%
Registered Nurse turnover better than National Average by
+29%

Becoming an Operation of Choice

Acquired 2018

Sun West Choice operates in the Phoenix healthcare market which is heavily penetrated by managed care organizations who emphasize strong outcomes, shorter lengths of stay and reduced rehospitalizations.

To become an Operation of Choice:

  • Consistent leadership
  • Meet the needs of the community (created a dedicated unit for patients with severe dementia)
  • Low care staff turnover rate
  • Continual staff education
  • Physical plant improvements
CMS Overall Rating




CMS Quality Measures Rating




CMS Staffing Rating



Nursing Staff Turnover Outperforms the State Average By
+23%

X

X

Purpose-Built for ONE CLINICAL

Acquired 2014

Grossmont Post Acute Care represents a significant investment in post-acute care for East San Diego County as the area’s first new skilled nursing facility in over 30 years. The replacement facility added 15 licensed beds and increased daily skilled census from 72 to 100 patients within months of opening. Featuring a modern, healing environment with private and semi-private rooms, Grossmont is supported by nursing staffing levels that outperform both state and national benchmarks.

CMS Overall Rating




CMS Health Inspection Rating



CMS Quality Measures Rating




CMS Staffing Rating



The data source for clinical results is from Centers for Medicare & Medicaid Services (CMS) Care Compare Five-Star Quality Rating System, June 2026. Cycle 1 survey inspection results are based on the latest CMS-reported regulatory inspection cycle which reflects results as of Q4 2025. State-wide averages represent the average reported performance of facilities within the states in which we operate. National averages represent the average performance of all facilities included in the CMS Care Compare database nationwide. Over the last few years, CMS has made significant changes to the star rating requirements that makes obtaining a 4 or 5-Star rating more difficult, which impacted our overall star rating.